Faucet Symptom-The kitchen faucet will not shut off. When the handle is turned off the water continues to dr i p or stream out of the spout.
Recommended Solution-Moen faucets are designed with an interior component called a cartridge. This part is responsible for controlling the water flow. If a faucet is not shutting off properly the reason is usually the cartridge. Single handle faucets will contain one cartridge and dual handle faucets have two. There are a variety of cartridges used in Moen faucets, these are not interchangeable with each other.
Frequently Asked Questions-
"How do I determine which cartridge I need?"
" Is my cartridge under warranty"- Moen has a faucet warranty and a parts warranty. To view the full warranty, see Moen.com.
"Can I purchase a cartridge at my local home center?" - Most Moen cartridges are available at your local home center. They are also available to purchase directly through Moen.com or by calling 1-800-BUY-MOEN.
"How do I repair a cartridge?" - The handle and handle mechanism will need to be removed in order to access the cartridge for replacement. For additional information on Moen products visit solutions.moen.com and select the type of product you are repairing. The guide will contain repair details, troubleshooting and specific information on assembling handles associated with that style of product.
For additional information on Moen products visit solutions.moen.com and select the type of faucet you are repairing. The faucet guide will contain repair details, troubleshooting and specific information on assembling handles associated with that style of product.
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